Refund Policy

We want you to be happy with your order. Please read how returns and refunds work.

Damaged, wrong or defective items

If you receive a damaged, defective or wrong item, contact us within 48 hours of delivery with your order number and clear photos. We will replace the item or refund you after checking.

Other returns

Returns for other reasons are accepted only at our discretion, and only for unused items in original packaging.

Refunds

Approved refunds are sent to the original payment method. The time it takes to reach your account depends on your bank or payment provider.

Cancellations

You can ask to cancel an order before it is shipped by contacting us as soon as possible.

Contact

Use the Contact page to raise a return or refund request.