Terms & Policies

This page explains how we deliver your orders.

Where we deliver

You can enter your delivery pincode on the cart page to check whether we deliver to your area.

Processing and delivery time

Orders are packed after payment is confirmed (or after order confirmation for cash on delivery orders). Delivery time depends on your location and the courier partner. You will receive updates once your order is shipped.

Shipping charges

Any shipping charges are shown at checkout before you pay.

Damaged parcels

If your parcel arrives damaged, please take photos when you open it and contact us within 48 hours.

Contact

For delivery questions, use the Contact page.

We want you to be happy with your order. Please read how returns and refunds work.

Damaged, wrong or defective items

If you receive a damaged, defective or wrong item, contact us within 48 hours of delivery with your order number and clear photos. We will replace the item or refund you after checking.

Other returns

Returns for other reasons are accepted only at our discretion, and only for unused items in original packaging.

Refunds

Approved refunds are sent to the original payment method. The time it takes to reach your account depends on your bank or payment provider.

Cancellations

You can ask to cancel an order before it is shipped by contacting us as soon as possible.

Contact

Use the Contact page to raise a return or refund request.

Your privacy matters to us. This policy explains what information we collect and how we use it.

Information we collect

• Contact details such as name, phone number, email and delivery address when you place an order or create an account.
• Order and payment information. Payments are handled by secure payment partners and we do not store card details.
• Basic usage information such as pages visited, collected using cookies.

How we use it

• To process and deliver your orders.
• To contact you about your orders and support requests.
• To improve our website and services.

Sharing

We share information only with service providers needed to run the store, such as payment, delivery and e-commerce platform partners, or when the law requires it. We do not sell your personal information.

Your choices

You can ask us to update or delete your information by contacting us through the Contact page.

Changes

We may update this policy from time to time. The latest version is always on this page.

Please read these terms carefully before using this website.

1. General

This website is operated by Rozit. By visiting or placing an order, you agree to these Terms and Conditions.

2. Orders

When you place an order, you confirm that the details you give us are correct. We may contact you to confirm an order.

3. Prices and availability

Prices are shown in Indian Rupees and may change without notice. Products are subject to availability. We may cancel an order if a product is out of stock or a price is shown incorrectly, and we will refund any payment made.

4. Payments

Payments are processed securely by our payment partners. We do not store your card details.

5. Delivery

Delivery times are estimates. Please see our Shipping Policy for details.

6. Returns and refunds

Please see our Refund Policy.

7. Use of the website

You agree not to misuse this website, attempt to gain unauthorised access, or use it for any unlawful purpose.

8. Changes

We may update these terms from time to time. The latest version will always be on this page.

9. Contact

For any questions, please use the Contact page.